Terms & Conditions
Last Updated: September 3, 2026
Welcome to CoupleSet.com. By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.
1. About CoupleSet
CoupleSet is an online store offering massage equipment, massagers and personal wellness products for adults.
Website: CoupleSet.com
Email: couplesetofficial@gmail.com
2. Eligibility
You must be 18 years of age or older to use this website and purchase products from CoupleSet.
By placing an order, you confirm that you meet the applicable age requirements.
3. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications and prices displayed on our website are accurate.
However, minor differences in product colour, appearance, packaging or design may occur.
Product availability may change without prior notice.
4. Pricing
All product prices displayed on CoupleSet.com are subject to change without prior notice.
We reserve the right to correct pricing, product information or other errors that may occur on the website.
If an incorrect price has been displayed due to an error, we may contact you before processing the order.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
We reserve the right to accept, cancel or refuse an order when necessary, including situations involving:
- Incorrect or incomplete information
- Product unavailability
- Pricing or listing errors
- Suspected fraudulent activity
- Delivery limitations
If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.
6. Payments
We may offer multiple payment options through third-party payment providers.
Payment processing is subject to the terms and policies of the respective payment provider.
7. Shipping & Delivery
Orders are shipped to eligible locations within India.
Delivery times may vary depending on the destination, shipping partner, weather, holidays, operational delays and other circumstances beyond our control.
Please refer to our Shipping Policy for more information.
8. Returns & Refunds
Returns, replacements and refunds are subject to our Return & Refund Policy.
Certain products may not be eligible for return or replacement due to hygiene and personal-use considerations.
Please review the applicable product and return conditions before placing your order.
9. Responsible Product Use
Products purchased from CoupleSet should be used only for their intended purpose and according to the manufacturer's instructions.
Customers are responsible for reading and following applicable product instructions and safety information.
CoupleSet is not responsible for damage or injury resulting from improper use, misuse, modification or failure to follow product instructions.
10. Intellectual Property
All content on CoupleSet.com, including the CoupleSet name, logo, images, graphics, text and website design, is protected by applicable intellectual property laws.
You may not reproduce, copy, distribute or use our content without prior written permission.
11. Prohibited Use
You agree not to use our website for unlawful, fraudulent or abusive purposes.
You must not attempt to interfere with the website, access unauthorized areas, or misuse our services.
12. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics services and other technology providers.
Their services may be governed by their own terms and policies.
13. Website Availability
We do not guarantee that the website will always be available, uninterrupted or completely error-free.
We may modify, suspend or discontinue any part of the website or its services when necessary.
14. Limitation of Liability
To the extent permitted by applicable law, CoupleSet shall not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.
Nothing in these Terms is intended to exclude any liability that cannot legally be excluded.
15. Changes to These Terms
We may update these Terms & Conditions from time to time.
Any changes will be posted on this page with an updated Last Updated date.
16. Contact Us
If you have any questions about these Terms & Conditions, please contact us:
CoupleSet
Email: couplesetofficial@gmail.com
Website: CoupleSet.com
Together. Closer. Better.